Ode à la Rose Reviews

THE IMAGES ON THE WEBSITE ARE FALSE ADVERTISING. The flowers arrived wilted and in varying states of dehydration. SOME OF THEM WERE NOT EVEN BLOOMING. I am so mad, Ode à la Rose scammed me out of $200 for the most embarrassing bouquet I have ever seen. This bouquet was supposed to ADORN my mother’s office for her birthday and instead it created an embarrassing spectacle of CHEAPNESS. The flowers came wrapped in the trashiest looking brown paper bag style paper too- this is NOT AT ALL depicted in the website photos. The paper itself looked so crinkled as if the bouquet had just been stuffed into a backpack. PAPER BAGS OF FOOD DELIVERED BY DOORDASH ARRIVE IN BETTER CONDITION THAN THIS ODE À LA ROSE BOUQUET . I actually started crying when my mom texted me the picture, I wish I could include it in this review. To be clear, I don’t have money to be spending on anything short of a spectacular luxury gift for my mom on her birthday. These flowers are so cheap, the presentation was so cheap, my moms birthday has been CHEAPENED by this company. These flowers made my mom look like her daughter has NO TASTE and ALSO no money. It is clear that Ode à la Rose spent their entire company budget on marketing consultant fees, website design, and photography rather than on quality assurance. In my 23 years on this earth I have never felt so disappointed—and frankly, victimized—by a consumer experience so much so as to go out of my way to leave a bad review. I am a normal person. I thought I could go my whole life without having to do this, but Ode à La Rose ruined my day. My mom has nobody else in her life and I failed her today.

Worst of all, when I emailed asking for a refund, this manager named Jeff GASLIT ME AND TRIED TO TELL ME THE FLOWERS WERE NORMAL, AND JUST TO CUT THE STEMS AND SEE IF IT HELPED. Have you all no shame !???

Date of experience: April 24, 2024

I ordered online from the UK for friends in the US - fantastic service. High quality flowers and gifts, excellent update comms after ordering and timely delivery. Very pleased

Date of experience: April 07, 2024

My son was having a bad day on his birthday and I wanted to cheer him up. I took a chance on Ode a la Rose, because I liked their website and they did not disappoint. Excellent service, though a bit pricey.

Date of experience: April 05, 2024

I’ve used 1800 flowers in the past and despise them…this is the second time I’ve used you guys and the service is professional and prompt. The recipient loved the flowers…I’ll def use you guys again in the future.

Date of experience: April 04, 2024

Easy to order from a wide range of tasteful bouquets and loved the photo sent before delivery. First time ordering, and will definitely order flowers here again.

Date of experience: April 04, 2024

Ordering flowers remotely can sometimes be tricky, but with the professional, attentive and committed customer service provided by Ode a la Rose, you can rest assured knowing you’ll receive the best care. Thank you!

Date of experience: April 03, 2024

What a stunning bouquet! As a former florist, I was bowled over by the quality and detail of this exceptional arrangement. Not only were the flowers fresh but the selections were inspired. My friend definitely felt our well wishes by receiving this impressive and flat out gorgeous piece of flora art.

Date of experience: March 16, 2024

What a gorgeous flower shop, website, and product! I'm still amazed that I got exactly what I paid for - SO worth the price. I ordered the cool blues color palette bouquet for my Mother-in-Law's birthday - and she was overjoyed at the quality and beauty. From the careful, clever packaging to the sweet surprise of my photo included; we were both so impressed by how perfectly, expertly the bouquet was crafted - and the quality of the flowers ~ everything was just gorgeous! This was THE BEST experience I've ever had ordering and sending flowers. Thank you so very much!

Date of experience: March 14, 2024

The delivery was so fas. The bouquet was really magnificent . Thank you so much. My daughter in law loved it. These aren’t just your regular flowers. The arrangement is done with so much care.

Date of experience: March 31, 2024

I live in Pennsylvania and needed to send a thank you to someone in Jupiter area. Ode a la Rose was receommnded to me by someone. Choices were all beautiful, ordering online was easy but what I appreciated the most was a photo of the bouquet I was sending and then a notification once bouquet had been delivered!

Date of experience: March 16, 2024

Easy ordering process. They kept me informed about the status of the order, sent a photo, and notified me when delivered.

Date of experience: April 05, 2024

Beautiful roses for my wife's birthday trip, arrived on time when we arrived at the hotel, thank you!

Date of experience: April 04, 2024

I usually order from different internet flower delivery companies but so glad I chose to go with Ode a la Rose. The bouquet was beautiful and were delivered the day I chose and even earlier than expected. Will definitely use them again!

Date of experience: March 15, 2024

The flower arrangement arrived right on time, absolutely beautiful healthy flowers! Also, I loved getting a photo of the bouquet before it was delivered, thank you very much for your care and craft!

Date of experience: March 13, 2024

So fast and accommodating with the delivery. Flowers were in stock! Will def be a loyal customer!

Date of experience: April 05, 2024

I wish the flowers would’ve come in the vase already, not the vase wrapped on the side. Also the formatting of the note was horrendous. They’re certainly not cheap, so I’m unsure if I’d order from them again for those two reasons.

Date of experience: March 14, 2024

Ordering was easy and your email updates were great.
Delivery was on time and the flowers are beautiful.

Date of experience: March 31, 2024

The bouquet I sent was beautiful and perfumed. The air with its gorgeous rose sent. I have ordered from the store in both New York and Denver and the experience was excellent.

Date of experience: March 17, 2024

I LOVVEEDD how the company included a photo free of charge and sent a photo of the product prior to delivery. The flowers were also beautiful and the recipient loved them

Date of experience: March 17, 2024

I'm the Valentine's Day flower recipient. Really beautiful flowers. Fake tracking. It would have been less torturous if they'd just said "we don't track." End result was a painful, worry filled day for the sender, something I am only gleaning since the sender didn't want to inflict it on me. Worry by evening led him to share the 6 digit "tracking" number they'd given him. He believed it was real. He believed it corresponded to something taking place in reality. At first, I did too. But when I looked it up all I saw was 2-13-24 "scheduled" (marked complete) 2-14-24 "out for delivery" (marked complete) and 2-15-24 "delivered" marked complete, even though it was still Valentine's Day. Fake tracking. The New York Times on my doorstep has more accountability. The tracking is nothing but HTML. It is a Potemkin Village of tracking. By the way, when I clicked on the tracking link it immediately dumped me onto the page that has the receipt for the cost of the flowers. Classy. There is one bit of advertising that's true about these flowers. The box they came in said pithily "Emotional Content." And it was indeed: a bouquet of hope, of worry, of disappointment, sadness, anger, contrition, relief and a little bit of shame.

Date of experience: February 14, 2024